FAQ

Yes, we specialize in 3D CAD, wax carving & fabrication services. 

Yes, we have an on-site jeweler.

Do you buy gold & diamonds? 

Yes, our trained professionals & GIA Certified Gemologist are happy to make an appointment for a no obligation offer for your colored gold, colored gemstones & diamonds. 

Yes, we do our own metal casting. Our goal is to be conscious & respectful of the environment by recycling your unwanted jewelry & turning them into your finest pieces. 

How does the recycling process work? 

Bring in your gold jewelry, we will evaluate it and provide a cash offer on the spot. 

Can you write an appraisal? 

Yes, it includes details about the item itself including weight, color & clarity of diamonds. The information will enable you to obtain a price range for your piece if you're looking to sell. Please call ahead for an appointment. 

Do you offer financing? 

We offer comfortable financing through:

1.Synchrony Bank

2. Affirm 

Rates from 0–36% APR. Payment options through Affirm are subject to an eligibility check and are provided by these lending partners: affirm.com/lenders. Options depend on your purchase amount, and a down payment may be required. CA residents: Loans by Affirm Loan Services, LLC are made or arranged pursuant to a California Finance Lenders Law license. For licenses and disclosures, see affirm.com/licenses. For example, a $800 purchase could be split into 12 monthly payments of $72.21 at 15% APR or 4 interest free payments of $200 every 2 weeks.

Please e-mail shop@rockshopjewelry.com regarding your online order. Please provide either your order number or the e-mail address used to place the order ready. 

We accept all major credit cards, Paypal, AfterPay, Google Pay, Amazon Pay and RockShop Gift Cards.

RockShop Jewelry is based in St. Peterburg, Florida. All orders with a Florida address will be charged sales tax.

 

Shipping

How long until I receive my order? 

Please allow 2-3 business days for us to process your order. Once your order has been shipped, you will receive a shipping notification via email with a link to track your order. Also, be sure to select a delivery method that will allow your item to be delivered in a fast & timely manner.

Yes, we ship worldwide.
What are my shipping options?

We offer shipments through Fedex or United States Postal Service (USPS). You may select your shipping method at time of check out. We ship Worldwide. Please use out shipping calculator at checkout to see your shipping rate. Please use shipping calculator at checkout to see your shipping rate. All items are shipped from St. Petersburg, Florida.

Once we receive the piece back at our studio, we will issue your refund in the original amount paid (excluding any shipping charges) back to your original method of payment. For more information, please contact shop@rockshopjewelry.com

 

Gift Cards

How do RockShop Gift Cards work?

RockShop Gift cards make the perfect gift All gift card are E-Gift cards and can only be used on rockshopjewelry.com & in-store. Once purchased, your gift card will be sent to the e-mail that you list on your order. You can have it sent directly to the recipient, or sent to your own e-mail to forward or print. Gift Cards are typically sent within minutes of completing checkout.

To use a RockShop Gift Card, input the Gift Card code into the field during checkout.

Gift Cards are non-refundable.

RockShop Location

RockShop is located in Downtown St. Petersburg, Florida. We offer a customized shopping experience. Please contact us regarding your inquiry via shop@rockshopjewelry.com or 727-914-8837. We will be happy to assist you.